Situated in the historic center of the city, the NH Puebla is close to the main shopping district and several cultural attractions. The cathedral is within walking distance. The NH Puebla is 26 miles from Hermanos Serdan Airport. There is a parking area with 100 spaces for guests arriving by car (surcharge applies).

Connecting rooms are available. Amenities in the 128 guestrooms at the NH Puebla include voice mail, wireless Internet access, satellite TVs, mini bars, air conditioning, safes, hair dryers, toiletries, and a choice of pillows.

This hotel was constructed in 2005 and offers six floors. Special services at the NH Puebla include babysitting, a business center, currency exchange, travel agency, and a tobacconist. Guests can socialize and enjoy a drink at the hotel bar or dine at the onsite restaurant and cafe. The outdoor pool is the ideal spot to relax, swim, and play. Guests can make use of the room service and there is a concierge to assist with special plans. Internet access is available. There is plenty of conference space for business travelers and the front desk is open 24 hours.